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Membership Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE OOHH SOO GOOD MEMBERSHIP (THE “MEMBERSHIP PROGRAMME”), YOU AGREE TO BE BOUND BY THESE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE MEMBERSHIP PROGRAMME.

You agree that we, Oohh Pte Ltd. (“OSG”), may provide updates, notices, disclosures and amendments to these Terms and Conditions, and other information relating to the Membership Programme by electronic means, including posting such information and materials online at www.oohhsogood.com.

These Terms and Conditions apply to your access to, and participation in, the Membership Programme in Singapore, which is operated by OSG (“we” or “our”). These Terms and Conditions do not alter in any way the terms or conditions of any other agreement you may have with us for other products or services.

CHANGES TO TERMS

OSG reserves the right to change or modify these Terms and Conditions , in whole or in part, at any time and in its sole discretion. Any changes or modifications will be effective immediately and may be posted to www.oohhsogood.com, so please check back from time to time. You waive any right you may have to receive specific notice of such changes or modifications, and your continued access to or participation in Membership Programme following any such changes or modifications confirms your acceptance of these Terms and Conditions and any such changes or modifications. If you do not agree to these Terms and Conditions, you must stop accessing and participating in the Membership Programme.

PERSONAL USE

The Membership Programme is intended for personal use only. Commercial use is prohibited. The Membership Programme is not targeted towards, nor intended for use by, anyone under the age of eighteen (18) years. If you are thirteen (13) years or older but under the age of eighteen (18) years, you should review these Terms and Conditions with your parent or guardian to make sure you and your parent or guardian understand and agree to these Terms and Conditions. Should your parent or guardian not agree to these Terms and Conditions, you must stop participating in the Membership Programme.

Our Privacy Policy is incorporated into these Terms and Conditions and also governs your participation in The Membership Programme. Please read the Privacy Policy carefully to understand how OSG collects, uses and discloses information about customers, how to update or change your personal information, and how we communicate with you.

ABOUT THE MEMBERSHIP PROGRAMME

The Membership Programme is one way in which OSG endeavors to reward and thank loyal customers for patronizing our business and purchasing OSG products. Members are able to earn and accumulate points that can be redeemed for Membership Programme benefits (“Rewards”).

JOINING THE MEMBERSHIP PROGRAMME

To enroll in the Membership Programme and receive program benefits, you will first need to create an account by registering for an account. You can do so at the members’ portal here

The registration process may require that you provide certain personal information using the online registration form, including: password, email address, birthday, name, physical address, mobile number, and marketing preferences.

OSG retains the sole and absolute discretion to allow or refuse membership applications without having to give any reason.

EARNING POINTS

Rewards are determined based on the amount of spending you make. For every one (1) full Singapore dollar that you spend, you will receive one hundred (100) points. Points will not be awarded for delivery and miscellaneous charges incurred by you in transactions entered into with us.

Points earned within a calendar year will expire on the last day of that calendar year.

RETURNS

Your points balance may be impacted by returns as follows:

If you void a purchase, OSG will deduct the points that you earned for that purchase, potentially resulting in a negative point balance on your account.

REDEEMING POINTS FOR REWARDS

Points may be redeemed for discounts off products purchased from the OSG website. Every 5000 points will entitle you to a S$5.00 discount off any purchase with an aggregate value of at least S$50.00 (a “Redemption Discount”). Only one Redemption Discount may be applied per transaction. This means that, even if you have 10,000 points in your account, you can only redeem 5000 points for a S$5.00 discount in a single transaction.

ADDITIONAL BENEFITS OF THE MEMBERSHIP PROGRAMME

As a Membership Programme member, you may be eligible for the following additional benefits.:

A one-time welcome voucher in the value of S$5.00 will be automatically applied to your first purchase after you become a member of the Membership Programme (the “First Purchase”). This one-time voucher will not carry over from your First Purchase if you do not utilise it wholly in your First Purchase. For example, if your First Purchase amounts to S$3.00, you will not be entitled to a discount of S$2.00 off your subsequent purchase.

OSG reserves the right to change or suspend the number and type of benefits offered to members of Membership Programme in its sole and absolute discretion at any time.

OTHER IMPORTANT INFORMATION YOU SHOULD KNOW

There are no participation or membership fees associated with The Membership Programme. Points accrued in connection with Membership Programme are promotional, have no cash value and cannot be redeemed for actual cash. In addition, your redemption of points accrued in connection with the Membership Programme cannot be combined with any other offers or discounts, unless otherwise expressly indicated by OSG.

Your Membership Programme and any benefit accrued under it are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose. You may have only one (1) Membership Programme account that is personal to you.

Without notice to you, OSG reserves the right to suspend any Membership Programme registered to your account and/or terminate your account and/or your participation in Membership Programme if OSG determines, in its sole and absolute discretion, that you have violated these Terms and Conditions or that the use of your Membership Programme account is unauthorized, deceptive, fraudulent or otherwise unlawful. OSG may, in its sole and absolute discretion, suspend, cancel or combine Membership Programme accounts that appear to be duplicative. In the event that your participation in Membership Programme is terminated, all accrued points and benefits in your account will become void.

Without notice to you, OSG also reserves the right to "unregister" and make ineligible for Membership Programme any account that has been inactive for three (3) consecutive years. Inactivity is defined as no points earned during such three (3) consecutive year period. In the event that your account is unregistered or rendered inactive, all accrued points and benefits in your account will become void.

OSG reserves the right to change, modify, discontinue or cancel Membership Programme or any part of the Membership Programme, at any time and in its sole and absolute discretion, without notice to you.

GOVERNING LAW

Any dispute arising from these Terms and Conditions or your access to or participation in Membership Programme will be governed by and construed and enforced in accordance with the laws of Singapore, without regard to conflict of law rules or principles. The United Nations Convention on Contracts for the International Sale of Goods shall have no applicability.

SEVERABILITY

If any provision or part of a provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and Conditions and does not affect the validity and enforceability of any remaining provisions.